Starry Homestead Pte Ltd

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When we first started our ID/renovation project after staying at our current place for more than two decades, we looked around for established Interior Design firms and eventually narrowed our choices to a few prominent ones featured in MediaCorp ID/Renovation makeover programmes. We invited the IDs separately over for discussion at our place to size up their budgetary quotations. Among the few IDs we met, one particular one stood up distinctly. He is Mr. Darren Ng from Starry Homestead. When he first arrived, we explained to him our intent was essentially to de-clutter and free up liveable space for the entire family of five. He was very attentive and patient, and listened hard to our requirements. He gave some practical and good design tips, and we were immediately impressed by his innovative ideas. After getting the floor plan and gathering our preliminary requirements, we subsequently met Darren at his office a few weeks later when his preliminary design ideas were ready. We found Darren’s design to be neat, clean, modern, practical and aesthetically pleasing. We went through a few iterations of design considerations before we finalised our requirements. Darren was always thoughtful, and would readily share his professional views to highlight the pros and cons associated with the changes frankly. He could sense that it was our very first time engaging ID service and had never failed to go extra miles to explain clearly to us. I remember there was once it was a late Saturday evening at almost 10pm and he didn’t mind running through the details of the quotation through Zoom call when he was still working in the office. Our ID/renovation project started in Aug 2021 from the initial engagement with Darren till it was fully completed in Jan 2022, just in time before the Chinese New Year. That was a pleasant surprise as all these works took place amid the unprecedented Covid-19 pandemic when manpower was at unforeseen crunch time for this industry. The actual implementation proper commenced in Nov 2021 and Darren kept us in the loop on the progress on a weekly basis with photos and videos provided. When there was a delay with the shipment of floor tiles, Darren quickly turned the situation around by moving other tasks ahead in the project schedule. He was very committed with his work to the extent that when his right eye was injured while he was at another customer’s site, he merely took a few days of rest and jumped back on track to perform site visits for us. Even now, while we are fully satisfied with the work done and his service, he will respond promptly whenever we are in need of his help. We purchased a digital door bell and when it fell off the front gate due to the adhesives of the glue, Darren quickly arranged his handyman to help us drill and attach the doorbell to the gate to resolve the problem. Darren has very good flair in design and is able to articulate his ideas well. He is patient and very customer-focused. He sees through the project implementation from end-to-end and is exemplary with his service delivery. A rare gem and you should look out for him if you are thinking of doing ID and renovation for your place.

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I approached about 4-5 IDs to discuss about what I wanted to do for my resale flat and also to get quotation. Starry Homestead provided a reasonable quotation and most importantly it was easy to speak to my ID ShanShan who was assigned to my project. I looked at many of Starry Homestead's projects and think the style was what I wanted. ShanShan was very attentive to my needs and requests through the three 3D renderings. The final design was very close to what has been shown in the 3D renderings. Eventually I had to remove some of the things that I initially planned to have, but also added some features based on ShanShan's suggestions. The quotations are very transparent. There were some items which I thought was on the high side and requested for review of quotation which was accepted by Starry Homestead. Even after the final handover, there were some issues with some furnishings, and Starry Homestead came to check on those issues within 1-2 weeks. The renovation started in October 2021 and was completed in about 3-4 month's time. There was not many delays from ID side, the work has not been impacted much by pandemic, as the hacking work, tiling, painting, carpentry were all very punctual. I am really relieved. Overall, I am happy with Starry Homestead services and ID ShanShan's suggestions and follow up of everything.

Would you recommend this Interior Designer and why?

We ran into some pre-renovation woes with our ID and we had to look for another one immediately. Fortunately, Ah Wei from Starry Homestead was gracious enough to take up our renovation project at such a short notice, even though he already had a lot on his plate. For that, we are very thankful to have met him! Ah Wei immediately prepared the agreement for us to sign and even prepared the selection of materials for us to choose. We were impressed by how efficient he was. Throughout the renovation process, Ah Wei was very patient and open to all our ideas. He guided us with his vast knowledge of renovating a resale flat and was very committed in helping us achieve our vision. Ah Wei was very responsive throughout the entire process, always there to answer our queries. He was also very attentive towards the renovation process, and would constantly update us on the progress of the renovation. We were not worried as we knew that Ah Wei was capable in solving whatever that needs to be solved. There were no unnecessary delays and Ah Wei tried his best to stick to the tight deadline that we had. Most importantly, he was respectful of the budget that we had and adhered to it as much as he could. The renovation quote was very transparent and had no surprise hidden costs. Ah Wei explained and clarified the financial aspect of the renovation very clearly and managed our expectations very well. After sales service was impeccable. Ah Wei took time to assist in touch up works or rectification works after the renovation has completed. Respond was very swift. We were in very good hands. Thank you for helping us build our forever home Ah Wei!

Would you recommend this Interior Designer and why?

We would like to thank Aaron from Starry Homestead for making our renovation process a hassle free one. He really adds a lot of personal touch in our house. In addition, Aaron was patient and really help in our renovation enquiries. This is our first home and he walked us through every part of the renovation process in detail. Thanks Aaron for your help and we would like to recommend new owners to renovate with him.

What advice would you give to future homeowners?

Good quality workmanship. Highly recommended.

Would you recommend this Interior Designer and why?

Nicky is very knowledgeable and was patient with our requests/enquiry. She help us to realize our expectations of our home. Otherwise, she is always available to explain and lead us when we need any advice on our furniture. Nicky always accommodating to our demands and delivered very professional service during the whole renovation.

What advice would you give to future homeowners?

It's a good choice to pick Starry Homestead & Nicky. We appreciate the Starry & Nicky bring a warmly home to us. Thanks !! It's worth.

Would you recommend this Interior Designer and why?

The design is simple and classy make us will feel very cosy and comfortable . The entire feeling to us are really soothing. Emily work very well with us. She is very helpful in any ways even we done the renovation few months. She also provide us some service with regards on any enquiry about our furniture and doubts. She response to all of our enquiry very promptly during the renovation periods.

What advice would you give to future homeowners?

Our advice to all the future homeowners. If you think that you found a right home, thinking to spend a reasonably amount of money to get a good and high quality of works is really worth it. Starry Homestead and Emily really gave us the high quality service and good quality of carpentry that we expected. Really appreciate on it !

Would you recommend this Interior Designer and why?

Appreciate that Ashley and her team effort in making the whole renovation for our unit. We are impressed with the commitment, effort and also the dedication from Ashley's team. During the design & renovation period, Ashley have show a great passion and also a professionalism as an ID in solving some of the key issues and also managed to overcome them.

What advice would you give to future homeowners?

We are pleased to the quality of the workmanship that Ashley's team brought to us and the flexibility in accommodating changes to the whole scope of work. Despite the time constraint and also the Covid restriction during that time, Ashley are able to complete within the stipulated timeline that she give us. We will actively recommended Starry Homestead's service to our friends and colleagues, Thanks Starry and Ashley for make a warmly home for us!

Would you recommend this Interior Designer and why?

Our designer, Rayson has been very patient with our requests and proposed a lot of good and practical designs in a our living area. We have chosen Starry Homestead because of the good quality and great service provided. Rayson had demonstrated diligence and reacted quickly to resolve some of the issues that we met during the renovation period. We thanks for Rayson and Starry Homestead have made a great and warmly home to us.

What advice would you give to future homeowners?

Rayson has been very helpful although completing our project. He continues to service us and follow up with us in good ways, introducing contractors for repair work and some touch up work.

Would you recommend this Interior Designer and why?

Rayson did a great job for us. He is very patience and meticulous. We were glad to have him as our interior designer because he is very responsible and responsive. It is important to have an ID that is easy to work with and Rayson tick all the boxes. After sales service was wonderful as well. Any rectifying work will be done promptly without any delays. The carpentry work is of good quality. I would highly recommend Rayson for his good work ethics and professionalism.

What advice would you give to future homeowners?

Excellence workmanship and highly recommend to those who interest to do home renovation, look Rayson for his advice.

Would you recommend this Interior Designer and why?

We chose Cavan from Starry Homestead to help with our house renovation. She was easy to work with, and has a professional attitude and knowledge. She grasped right away what my collective style is and made great suggestions and kept us on track. We are super happy with the completed renovation, it's a modern transformation. I would recommend Cavan to anyone. She is versatile and can work with different styles too.

What advice would you give to future homeowners?

Quality Workmanship and highly recommended to anyone who intend to do renovation.

Would you recommend this Interior Designer and why?

I went with Starry Homestead because their designs were very nice. During our initial discussions with them, we gave them a rough idea of what we wanted, and they gave us a lot of wonderful suggestions. I really love the kitchen cabinets that they did up for us. It was unique and stylish and very modern. The after sales service was excellent. I have recommended them to my friends and I would definitely encourage others to engage his services!

What advice would you give to future homeowners?

Responsive ID, and good reputation company. Highly recommended.

Would you recommend this Interior Designer and why?

Ashley is professional and understand what we want for our place. Process is hassle free, simple and straight forward. She is willing to listen to our needs and always provide professional advises. Designer will inform if there is any additional costs before they proceed to the change requests. Designer selected tiles with us for long hours with patience. Pricing is very transparent. To sum up, renovation is nicely done. Thumbs up.

Would you recommend this Interior Designer and why?

Thank you Ashley for the amazing work despite this incredibly challenging Covid-19. Ashley has been very responsive, reliable, and professional throughout the whole design, planning, and renovation stages of the unit. During the whole renovation, Ashley provided prompt updates and pre-empted us what lies ahead in the pipeline. Designs are current, sleek, and materials used are good and functional. We appreciate her responsiveness, dedication, patient, and professionalism, and more importantly, the willingness to go the extra mile in making this renovation journey a seamless one for us. The house is where we call home now. I would highly recommend Starry Homestead and Ashely to all who are searching for a reliable ID firm & ID to whom you can entrust your ideas, home, and money with.

What advice would you give to future homeowners?

It is important to engage an ID firm that is reliable and ID must be responsible and responsive. The time and money spend must be worth and the ID will set the whole emotional foot ground to the place you call your home. Do not compromise for low cost but engage one that can manage your budget and maximize it. Starry Homestead did just that. Their list of suppliers that provide quality homewares, all under one roof, reliable and after-sales services are good.

Would you recommend this Interior Designer and why?

Yes, i had actually recommended him to my family and friends. Firstly, Johnny is very meticulous in every reno scope. Should he noticed some show stopper, he will let you know and give you options to choose from. He updates you daily on home-reno progress and does his best to ensure your reno cost does not exceed your budget. Most importantly, he is very friendly, easy to work with and very responsive.

What advice would you give to future homeowners?

My advise to future homeowners is to ensure you have a proper budget for your home-reno. Do search for a great and experienced Interior ID. If you found your prefered ID, go for it (as long as it is within your budget). Do not go for an ID because he/she offered a lowest quote. Instead go for an ID who you feel comfortable with and have vast portfolio.

Would you recommend this Interior Designer and why?

After shortlisting and meeting a few IDs, we decided on Starry Homestead as Timothy managed to impress us with his sincerity and detailed explanation. Throughout the entire process from our first meeting till the end of the renovation, Tim has paid close attention to our requests and provided good ideas in the concept while ensuring that our requests and budget are met. He has also rendered great assistance in monitoring the progress of the project. Although there are some hiccups along the way and a few minor touch ups at the end of the project, he managed to get his contractor to rectify these quickly. We are very satisfied with the design of our new home and Kudos to Timothy from Starry Homestead for doing such a good job!

What advice would you give to future homeowners?

Better to get CASE-trusted ID. Do not strike the deal just because the ID appears to be very pushy. Always select the ID whom you feel comfortable with. Although a deal is set, do not leave it totally to the ID and try to monitor the progress of the renovation.

Would you recommend this Interior Designer and why?

Very good service and prompt replies throughout the whole renovation duration. After service support is there too. Highly recommended. is able to produce quality work in short time

What advice would you give to future homeowners?

Please do make early contact with Interior designer. Expect to have 3~4 rounds of negotiation on the final pricing and work requirement. speed of renovation is fast, so if any changes needed along the way, need to inform the ID fast.

Would you recommend this Interior Designer and why?

Being "categorically" placed in the same industry, I know it would be hard for Rayson to handle my project as I could have easily pulled my own people in to do his job. But what I was met with was the utmost professionalism in dealing with my renovations. His space planning, creative ideas, matching of colours to our theme and the tenacity and willingness to assist whenever possible was what I really liked about Rayson. He was also able to help us rush our renovations to be completed by the set date while not compromising on the quality of it.

What advice would you give to future homeowners?

Choose an ID that you think you are comfortable with. Have a talk with them, understand how they would run the project and see if they are able to fit what you want into your home, what you might envision would be possible delays and a really honest advice is to keep following up with your renovation works in order to track the progress. Have a backup plan to not fully pay the ID firm (if he's not responsive) and get another contractor to assist in the works should your ID firm not be able to complete your works. Engage a Case Trust firm like Starry Homestead to have that extra level of "security".

Would you recommend this Interior Designer and why?

Yes, I would recommend this company to others. The ID is responsible, listened to our concern& concept, follow up and help to solve all the issues during the project. The carpenters are also good, experienced, convert all the design into reality.

What advice would you give to future homeowners?

Try to Plan everything in advance and discuss into details with ID before renovation started. In this way you can keep good kood and save energy during the process.

Would you recommend this Interior Designer and why?

We wanted something light and airy and happy. Light was really important to both of us, because dark places are just depressing. So we wanted light from all directions, and that also was a key in how we designed the house because we ended up breaking a few walls in the process. We also wanted to complement the outside view of the skyline and the sea by putting a lot of blues and white in the house. Emily was able to bring all these into her design concept. As for renovation process, we felt it was really impressive. Firstly, it took only about eight or nine weeks, and given the amount of work that went into it, including breaking down quite a number of walls – one, two, three, four walls actually, a lot of tiling work and a lot of built-in furnishings, it was really quick for that timeline, for that amount of work. I think Emily made the process quite seamless for us, as much as she could. There were lots of times that we could not be here on-site to inspect things that were going on, because of work or we were travelling. But Emily kept us updated through videos and photos and always kept us on board and discussed things with us. And if anything that was done but still not to our taste, Emily would make sure that it was changed. We would definitely recommend Emily and Starry Homestead. And the best part is, we’ve already done that, to quite a few of our friends actually.

What advice would you give to future homeowners?

Make sure you find a trustworthy and established interior design firm by researching online on websites like Facebook, Google and HomeRenoGuru. Next, it is important to meet the designers who will potentially handle your case to get a feel of their character. If you do not think you feel comfortable with him/her, go elsewhere. This is not some industrial or commercial project. This is YOUR home. Get somebody you feel comfortable to talk to, even when things get rough.

Would you recommend this Interior Designer and why?

I enjoy working with Mr Shawn. He is attentive and responsive for my reno needs and ideal. He is humble and honest Interior designer. I am very pleased with his professionalism that will go to the extra mile to make the thing work. It is very important to have a very reliable and trustworthy designer to manage your house renovation because he will be the linking point of your ideal to the reno works. Any miscommunication or lapse of attentiveness will make you no peace and frustrated in the whole process. Shawn always listen to my needs and concern. By understand my concerns, he know how to present the ideal to me my taste. He will always make time for me to suit to my busy schedule. That’s why I really like working with him

What advice would you give to future homeowners?

A PLAN : What’s make a good renovation project were consist of cost+time+quality. Any deviation any of the item (cost+time+quality) will delay the plan. The first things is to have an ideal about what kind of renovation works you intend to do, there’s will give you an projection ideal about the reno plan and budgeting. FINANCIAL : Make sure you have sufficient fund to run that reno works. Yes, money can earn back later but you don’t want to living in debts horror. Always make some budget buffering just incase you change your mind middle of the renovation like repainting the old gate vs brand new gate. EXECUTOR: For me a reliable and honest contractor/ renovation company are the important elements in the whole renovations works. A good renovation company will understand your concern and should able to give you a full spectrum support of their renovation professionalism regardless now small is your renovation project was. This is how feel a good renovation company should value their customer instead by how big is the project was.

Would you recommend this Interior Designer and why?

Nicky has deep knowledge of home renovation. He provided the pros and cons of each design renovation concepts. Where a design is not feasible, he provided several alternative design solutions. He also responded quickly to on-site situations and always accommodate to any of our design requests / changes.

What advice would you give to future homeowners?

Have a clear idea of the design concept that you want. Research the design ideas as much as possible. Be precise with the design requests. (Interior designers are not mind readers). Visit as many renovation companies as possible.

Would you recommend this Interior Designer and why?

Yes, I will sure recommend my friends. Starry Homestead Cecilia provided the 3D design of my Kitchen according to my preference, without much editing required. Starry Homestead Willy provided prompt responses whenever any issues/concerns raised and follow-up accordingly despite his busy schedule.

What advice would you give to future homeowners?

Pay attention to the renovation details, timeline, and quality of workmanship and do not hesitate to provide feedback or queries. Try to negotiate and give and take from both sides to reach mutual agreement.

Would you recommend this Interior Designer and why?

This interior designer provides good services to advise us most of the time, and is willing to customize according to our needs. The almost instant 3 dimensional rendering software also helped us a lot in imagining the effect of different textures and colors. The renovation work was relatively efficient, and was largely finished on time. The price is a bit higher than alternatives, but still reasonable.

What advice would you give to future homeowners?

Interior designing is still largely a subjective matter, and interior designers can only suggest and help. Ultimately, the homeowners need to decide which way they like their homes to be. Besides designing, more attention needs to be paid on workmanship, including e.g., ensuring flat and even surfaces of cabinets, and flaws in the painting of wall joints.